Dua Space Facilities Terms and Conditions

Effective Date: 01.11.2024

Introduction Dua Space is committed to providing a dynamic, professional, and collaborative environment. These terms and conditions outline the rights, responsibilities, and expectations for individuals or entities booking and using our facilities. By making a reservation and using our premises, you agree to comply with and be bound by these terms and conditions.

1. Definitions

  • User: Any individual or entity that books and/or uses the Dua Space facilities.
  • Facilities: The spaces available for booking at Dua Space, including but not limited to event rooms, workshop spaces, podcast studios, and coworking areas.
  • Agreement: This document, which sets forth the terms and conditions of using Dua Space.

2. Booking and Payment Terms

  • Reservation Confirmation:
    All bookings must be confirmed through the Dua Space online booking system or via direct communication with our administrative team.
  • Deposit Requirements:
    A non-refundable deposit equivalent to 20% of the total booking fee may be required to secure your reservation.
  • Full Payment:
    The full balance must be paid no later than 7 days before the date of use or, at the latest, within 3 days after the booking date.
  • Accepted Payment Methods:
    Payments can be made via credit/debit card, bank transfer, PayPal, cash, or other methods as agreed upon.

3. Identification and Verification

  • ID Submission: Users must provide a valid government-issued ID during the booking process for verification purposes.
  • Entity Type: Users must specify their entity type (e.g., individual, company, non-profit organization, government agency) to facilitate appropriate booking and invoicing.

4. Use of Facilities

  • Purpose of Use: The space must only be used for the specific purpose outlined in the booking request. Any deviation requires prior written approval from Dua Space management.
  • Capacity Limits: The maximum number of attendees must not exceed the capacity specified for the space reserved. Failure to adhere may result in termination of the booking without refund.
  • Setup and Cleanup: Users are responsible for setting up and restoring the space to its original condition unless otherwise agreed upon in the booking contract. Additional fees may apply if significant cleanup is required.

5. Equipment and Services

  • Equipment Provision: Dua Space will provide requested equipment based on availability and user needs. This may include projectors, sound systems, whiteboards, flipcharts, and other amenities.
  • User Responsibility for Equipment: Users are liable for any damage or loss of equipment provided by Dua Space and may be charged for repairs or replacements.
  • Special Services: Catering, printing, and other auxiliary services can be arranged upon prior request. Fees for these services will be added to the total booking cost.

6. Conduct and Facility Use

  • Behavior Standards: Users must maintain respectful and professional conduct at all times. Inappropriate behavior, excessive noise, or actions that could disrupt other users or events are strictly prohibited. For more info check our Code of Conduct .
  • Liability for Damages: Users will be held responsible for any damage caused to the facilities during their booking period and will be billed for necessary repairs or replacements.
  • Compliance: Users must comply with all applicable local laws and regulations during their use of the facilities.

7. Cancellation and Rescheduling

  • User-Initiated Cancellations:
    • Cancellations made within 24 hours of booking will incur no charge.
    • Cancellations made after 24 hours of booking but more than one week before the booking date will incur a 30% charge of the total booking amount.
    • Cancellations made within one week of the booking date will incur a 50% charge of the total booking amount.
     

    Dua Space-Initiated Cancellations:
    Dua Space reserves the right to cancel or reschedule bookings due to unforeseen circumstances (e.g., maintenance, emergencies). In such cases, users will be notified promptly and offered a full refund or the opportunity to reschedule to an alternative date.

    Amendments:
    Users may request changes to their booking details at least 24 hours in advance. Approval of changes is at Dua Space’s discretion and subject to availability.

8. Privacy and Data Protection

  • Data Handling: Personal information and documentation provided during the booking process are managed in accordance with Dua Space’s privacy policy. User data will not be shared with third parties without explicit consent, except as required by law.
  • Security: Dua Space takes reasonable measures to ensure the security and confidentiality of user data.

9. Liability Disclaimer

  • Personal Safety: Dua Space is not liable for any personal injury or harm that may occur during the use of the facilities, except in cases of proven negligence on our part.
  • Property and Equipment: Users are responsible for their personal items and any equipment they bring to the space. Dua Space is not responsible for the loss or damage of personal belongings.

10. Acceptance of Terms

By submitting a booking request and using Dua Space, you confirm that you have read, understood, and agreed to these terms and conditions. Failure to adhere to these terms may result in the cancellation of the booking or restriction of future use.

For more information, assistance, or clarification, please contact us at info@duaspace.al or call +355 67 511 2891 .

 

1. Membership Eligibility

  • Membership is open to individuals aged 18 and above who are interested in innovation, creativity, technology, and community engagement.
  • Applicants must complete the membership interest form and provide accurate and complete information.

2. Membership Approval

  • Membership applications are subject to review and approval by the Dua Space management team.
  • Dua Space reserves the right to approve or deny any membership application at its discretion.

3. Membership Fees

  • Membership fees, if applicable, must be paid in full as per the selected membership plan.
  • Fees are non-refundable unless otherwise specified in the membership plan terms.

4. Member Conduct

  • Members are expected to conduct themselves professionally and respectfully towards other members, staff, and visitors.
  • Any form of harassment, discrimination, or disruptive behavior will not be tolerated and may result in membership termination.

5. Use of Facilities

  • Members have access to designated areas of Dua Space as per their membership plan.
  • Members must adhere to the rules and guidelines for using the facilities, including booking procedures, usage limits, and safety protocols.

6. Events and Activities

  • Members are encouraged to participate in and contribute to events and activities organized by Dua Space.
  • Members may propose and lead events or activities, subject to approval by the management team.

7. Intellectual Property

  • Members retain ownership of their intellectual property created within Dua Space.
  • Members grant Dua Space the right to use images, videos, and descriptions of their projects for promotional purposes.

8. Confidentiality

  • Members must respect the confidentiality of other members’ projects and proprietary information.
  • Sharing confidential information without permission is strictly prohibited.

9. Usage of Pictures

  • Dua Space may take photographs or videos during events and activities for promotional purposes.
  • By participating in these events, members consent to the use of their images in Dua Space’s marketing materials, website, and social media platforms.
  • Members who do not wish to be photographed or recorded should inform the Dua Space management team in advance.

10. Termination of Membership

  • Members may terminate their membership at any time by providing written notice to Dua Space.
  • Dua Space reserves the right to terminate membership for violations of these terms and conditions or any other policies.

11. Liability

  • Dua Space is not responsible for any personal injury, loss, or damage to personal property while on the premises.
  • Members are responsible for their own actions and any damage they cause to the facilities or equipment.

12. Amendments

  • Dua Space reserves the right to amend these terms and conditions at any time.
  • Members will be notified of any significant changes to the terms and conditions.

13. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Dua Space operates.

14. Contact Information

  • For any questions or concerns regarding these terms and conditions, please contact Dua Space at info@duaspace.al .